Terms of Service

Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the Followrs platform at followrs.store and its related features (the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Description of Service

Followrs provides creators with software for public profiles and storefronts, digital offers, tips, subscribers, native bookings, analytics, subscription plans, third-party integrations, and connected Store Assistant clients.

Followrs provides storefront software, hosting, checkout tooling, and payment routing through Stripe. Creators are the sellers of the products and services they list, and they are responsible for their products, content, customer relationships, and business obligations.

Eligibility and Accounts

Creator accounts, payment connections, Calendar connections, and sales tools are for adults who can enter a binding contract. If you use the Service for a business or organization, you represent that you have authority to bind it. Visitors, buyers, subscribers, and booking guests must have the legal capacity to agree to the terms that apply to their use or the involvement of a parent or guardian where required.

You must provide accurate information, keep credentials secure, promptly notify us of suspected unauthorized access, and accept responsibility for activity under your account. Usernames are assigned on a first-come, first-served basis, and we may reclaim a username that is inactive, misleading, infringing, or violates these Terms.

You may not transfer an account or allow another person to use your credentials without authorization. We may require identity, payment, risk, or compliance checks before enabling or continuing certain features.

Creator Sales and Customer Relationships

Creators are the sellers of the digital products, services, downloads, memberships, tips, bookings, and other offers they list through Followrs. Followrs is not a party to the sales or service contract between a creator and a buyer unless Followrs is selling its own subscription or service directly to you.

Creators control and are responsible for offer descriptions, pricing, availability, legality, delivery, support, customer communications, fulfillment, refund policies, disputes, chargebacks, taxes, and customer satisfaction for their own offers. Buyers should contact the creator for offer-specific support and Followrs for issues with the Followrs platform itself.

Buyer, Subscriber, and Booking Information

A creator may use buyer and subscriber information only for lawful purposes and with appropriate authority. Creators must provide notices, obtain consents, and honor unsubscribe, deletion, access, and other privacy requests when required by law. They must not upload, collect, buy, or use contact information they lack authority to process.

Information submitted through a creator's storefront is shared with that creator for fulfillment, audience management, customer support, or bookings. Creators must secure that information, limit it to appropriate uses, and comply with privacy, marketing, consumer-protection, and anti-spam laws that apply to them.

User Content and Intellectual Property

Your content: You retain ownership of content you create or upload. You grant Followrs a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, format, and distribute that content only as reasonably necessary to operate, secure, and improve the Service. This license ends when the content is deleted, except for cached, backup, legal, and already-shared copies that reasonably remain.

You represent that you have the rights and permissions needed for your content and that its use through Followrs does not violate law or another person's rights.

Followrs content: The Service, Followrs name, logo, software, and related trademarks and materials belong to Followrs or its licensors. These Terms do not grant you ownership of them.

Copyright: We respect intellectual property rights and may remove or restrict material in response to a valid copyright or other intellectual-property complaint.

Prohibited Uses

You may not use the Service to:

• Break laws, regulations, sanctions, payment-network rules, or another agreement
• Sell or promote illegal, fraudulent, deceptive, or unauthorized offers
• Infringe intellectual-property, privacy, publicity, or other rights
• Distribute malware, spam, or harmful, abusive, or harassing material
• Impersonate another person or misrepresent an identity, offer, or affiliation
• Collect, use, or disclose personal information without required authority
• Gain unauthorized access, probe vulnerabilities, or evade access limits
• Interfere with the Service or use automated traffic in a harmful manner
• Use the Service for fraud, scams, money laundering, or payment abuse

Payments, Fees, Taxes, Refunds, and Chargebacks

Followrs uses Stripe Connect to route payments for creator sales. Creators must maintain a connected Stripe account to accept paid sales, and Stripe's terms, verification requirements, fees, payout schedules, account restrictions, and privacy practices apply.

• Followrs platform fees: Followrs does not charge a platform transaction fee unless a plan, offer, or written agreement says otherwise.
• Stripe processing fees: Stripe processing fees are separate from Followrs platform fees. Creators on the Free plan pay standard Stripe processing fees on paid sales. Pro may include Stripe processing fee support or a stated Stripe processing fee credit when Followrs makes that available for eligible sales.
• Taxes and records: Creators are responsible for determining, collecting, reporting, and remitting taxes related to their sales unless Followrs explicitly offers a separate tax feature and says otherwise. Followrs is not your tax advisor, accountant, attorney, or legal advisor.
• Refunds, disputes, and chargebacks: Creators control and are responsible for their offer refund policies, buyer refund requests, disputes, chargebacks, and related costs unless Followrs expressly agrees otherwise. Mandatory consumer rights still apply.

Followrs may provide tooling, records, or support workflows, but that does not make Followrs responsible for the underlying creator-buyer transaction.

Followrs Subscriptions

A paid Followrs plan renews automatically at the billing interval and price shown at purchase until canceled. By subscribing, you authorize Followrs and Stripe to charge the applicable payment method on a recurring basis, including permitted taxes and disclosed changes.

You can manage or cancel a Followrs subscription through the available billing portal. Cancellation becomes effective under the timing and access terms shown in that portal. Subscription charges are refundable only when our stated refund policy or mandatory law requires it; these Terms do not limit mandatory legal refund rights.

If payment fails, we or Stripe may retry the charge and may limit or end paid features. We may change plans, features, or future prices with notice required by law. A price change applies to a later renewal rather than a completed billing interval unless you agree otherwise.

Bookings and Calendar Integrations

A booking is an agreement between the creator and the buyer or booking guest. The creator is responsible for the service, description, availability, attendance, rescheduling, cancellation policy, refunds, and any professional obligations. Followrs supplies scheduling and communication tools but is not the provider of the booked service.

For native booking, a creator may connect Google Calendar. Followrs checks free/busy ranges and creates or removes Followrs booking events on the creator's primary calendar. Events can include the offer title, guest name and email, selected time, optional answer, management link, booking identifier, and Google Meet link. Google may send Calendar and Meet invitations to attendees.

Calendar data, availability, delivery, and notifications can be delayed, incomplete, or unavailable because of the creator's settings or a third-party outage. Users should verify important appointments. Canceling a booking does not itself determine whether payment is refunded; the creator's disclosed policy and applicable law control.

Third-Party Integrations and Connected Clients

You may direct Followrs to connect with services such as Stripe, Google Calendar, Kit, Meta and Threads, or a Store Assistant client. Connected services have separate terms, privacy practices, limits, and availability. Followrs does not control those services and is not responsible for their independent acts or outages.

By enabling a connection, you authorize Followrs to exchange the information and perform the actions reasonably necessary for the features you select. You are responsible for having authority to connect the account, configuring access, and disconnecting a service when it is no longer needed.

A creator using a connected AI client is responsible for reviewing the client's access and the actions it requests or takes through Followrs. Do not give a client broader access than needed, and review important actions before relying on them.

Suspension, Termination, and Account Deletion

We may restrict, suspend, or terminate access when you violate these Terms, create risk or harm, fail required payment or verification checks, remain inactive for an extended period, or when law, a processor, or discontinuation of the Service requires action. When practical, we may provide notice or an opportunity to correct the issue.

You may stop using the Service at any time. To request account deletion, contact Followrs using the contact information below. We may retain records when needed for transactions, security, fraud prevention, legal compliance, dispute resolution, or enforcement, as described in the Privacy Policy.

Account closure can remove access to storefronts, content, records, and connected features. Export information you need before requesting deletion. Terms that by their nature should continue after termination—including payment, ownership, disclaimers, liability, indemnification, and dispute provisions—survive.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. FOLLOWRS DOES NOT WARRANT THAT THE SERVICE, CREATOR OFFERS, BOOKINGS, INTEGRATIONS, CONTENT, OR RESULTS WILL BE ACCURATE, AVAILABLE, SECURE, UNINTERRUPTED, OR ERROR-FREE. YOU USE THEM AT YOUR OWN RISK. RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED REMAIN IN EFFECT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOLLOWRS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, OR OPPORTUNITIES ARISING FROM OR RELATED TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOLLOWRS'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOLLOWRS IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100. THESE LIMITS DO NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Followrs and its officers, directors, employees, and agents from claims, losses, liabilities, damages, costs, and reasonable legal fees arising from your content, offers, customer relationships, tax or refund obligations, use of integrations, breach of these Terms, or violation of law or another person's rights. Followrs will provide reasonable notice of a covered claim and may control its defense and settlement.

Governing Law and Consumer Rights

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Where permitted, disputes will be brought in the state or federal courts located in Delaware. Nothing in these Terms removes mandatory consumer protections, legal remedies, or jurisdiction rights that apply to you and cannot be waived by contract.

Changes to Terms

We may update these Terms as the Service or legal requirements change. We will post the revised Terms here, update the date above, and provide additional notice when required or when a change is material. Continued use after updated Terms take effect means you accept them, except where law requires another form of consent.

Contact Information

For questions about these Terms, platform support, or an account deletion request, contact: